Zurich Insurance Group

Zurich Insurance Group

Introduction

Introduction

In 2024, we were commissioned by the Zurich Insurance Group to redesign their digital application processes. The project placed a strong focus on specialized niche insurance products and introduced direct online policy issuance and payment, creating a seamless and modern customer experience that reflects Zurich’s commitment to digital innovation.

Year

2023

Industry

Logistics & Supply Chain

Scope of work

Application Architecture & Development

Timeline

18 Months

Introduction

In 2024, we were commissioned by the Zurich Insurance Group to redesign their digital application processes. The project placed a strong focus on specialized niche insurance products and introduced direct online policy issuance and payment, creating a seamless and modern customer experience that reflects Zurich’s commitment to digital innovation.

Year

2023

Industry

Logistics & Supply Chain

Scope of work

Application Architecture & Development

Timeline

18 Months

Challenges

Challenges

Challenges

The project involved redesigning the entire digital insurance application journey

from the initial quote to policy completion. A key challenge was the integration of secure online payment processing directly into the workflow, ensuring both reliability and compliance. Throughout the process, we placed a strong emphasis on user experience, aiming to make complex insurance products simple, intuitive, and accessible for every customer.

Final thoughts

Final thoughts

Final thoughts

A truly exciting project that opened up new digital paths in the insurance industry.

Especially for niche products such as wedding or drone insurance. It was inspiring to help shape innovative customer experiences in areas where flexibility and specialization are becoming increasingly important.

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Project Lead

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Aleyna

regrapes®

Have a project in mind?

By submitting, you agree to our Terms and Privacy Policy.

Let’s do it.

Tell us about your project — whether it’s software, AI or app

Quick response.

If you’re ready to create and collaborate, we’d love to hear from you.

Clear next steps.

After the consultation, we’ll provide you with a detailed plan and timeline.

Project Lead

at regrapes®

Aleyna

regrapes®

Have a project in mind?

By submitting, you agree to our Terms and Privacy Policy.

© 2025 regrapes®

Let’s do it.

Tell us about your project — whether it’s software, AI or app

Quick response.

If you’re ready to create and collaborate, we’d love to hear from you.

Clear next steps.

After the consultation, we’ll provide you with a detailed plan and timeline.

Project Lead

at regrapes®

Aleyna